Hello Luck
Support
Questions or something not working? Email us anytime. We usually reply within 2–3 days.
Email uscontact@studioroomkr.com
Frequently asked
I can't find four-leaf clovers
Try in bright daylight, holding your phone 30–50 cm above the grass and moving slowly. For a big patch, Wide scan checks one photo tile by tile. Accuracy depends on light, distance and the grass.
Do my photos or video go to a server?
No. The camera feed is analyzed on your phone, and photos and notes are stored on your device. A photo leaves the app only when you tap Share and choose an app.
How do I remove a spot I pinned on the Lucky Map?
Tap Unpin on the find, or Unpin all my luck in Settings, and it is deleted from the server right away. If you already uninstalled the app, email us.
Lucky letters don't notify me
Turn on notifications for Hello Luck in your phone settings. Letters arrive around 3 pm or 6 pm in your time zone, up to one a day.
Do I need an account?
No. There is no sign-up. Only an anonymous identifier is created so lucky letters can reach you.
What happens to my finds if I delete the app?
Your journal lives only on your phone, so it is removed with the app.