Hello Luck Privacy Policy

Effective 2026-10-17

Summary

Hello Luck has no accounts, ads or analytics. Only the spot and date of finds you choose to pin on the Lucky Map, plus the minimum needed for lucky letters (an anonymous identifier, a curated message number, a city name with a point rounded to about 10 km, your time zone and a push token), are stored on our server; your photos and notes never leave your device.

Camera

The camera feed is analyzed in real time on your device only, to find luck in clover patches. Video and photos are never uploaded.

Photos and notes

Photos and notes you save stay in the app’s private storage on your device, even when you share to the Lucky Map, and are removed when you uninstall the app.

Location

If “Save where you found it” is on, the location at capture time is stored on your device. To show a place name, your operating system’s geocoder (Apple/Google) may process the coordinates. You can turn this off in Settings at any time.

Lucky Map

Only when you tap “Pin it on the Lucky Map” on a find and accept the notice, its exact location (latitude/longitude), area name and date are stored on our server (Supabase, Seoul region) and shown on a map to all app users. An anonymous identifier is created for your device; we never ask for your name, email or phone number. The map is provided by Google Maps.

Removing shares

Use “Unpin” on a find, “Unpin all my luck” or “Delete all finds” in Settings to delete shared locations from the server immediately. If you uninstall first, the anonymous identifier is lost; email us and we will remove them.

Lucky letters

So you can receive cheers from other users, an anonymous identifier, your app language, your device time zone (to deliver at a restful moment) and when you last opened the app are stored on our server. When you send luck “to a stranger” or pass on luck you received, a curated message number, a card design number, and the city of your latest find with a point rounded to about 10 km are stored and delivered to a randomly chosen user. People who passed the same luck along can see these cities on the “Journey of luck” map, but never who sent it. If you send a thank-you sticker, its number and your city reach the sender. No photos, free text or exact locations are sent. If you allow notifications, your device push token is stored so we can tell you when luck arrives; notifications are delivered through the Expo push service (Apple/Google).

Sending photos

A photo leaves the app only when you tap Share and choose an app.

Children

This app does not knowingly collect personal information from children.

Contact

studioroomcode@gmail.com